Cilas Service
Portfolio:
Factory
Depot Repair
Factory repairs
are done at our service center in order to save on
instrument service costs.
Installation
We will help you
install new instrumentation or move your current
instrumentation to a new location.
Instrument
Refurbishment
A service
representative can do a refurbishment on site in order to
prolong the life of the instrument.
IQ/OQ
Our IQ/OQ certification consists of producing a
thorough audit trail needed to meet internal and external
validation requirements while confirming proper installation
and operation with documented tests.
Performance
Verification Services
Allows the user to verify the
accuracy and repeatability of the instrument using traceable
standards.
On Demand
Repair
A service
representative will come on site and do the repair. This is
billed on a per incident basis.
Consumables and
Accessories
Along with standard accessories,
we offer many user replaceable consumables to minimize
downtime and improve cost of ownership.
Preventive
Maintenance
This ensures that
your instrumentation is working at its optimum capability.
Service
Agreements
Our service
agreements include preventive maintenance, overnight shipment
of parts, priority response.
Software/Hardware Upgrades
Upgrades are readily available for the lifetime of your
instrument.
Technical
Support
Free Unlimited
Phone Support at 608-274-7719 or
service@particle-size.com.
Certified
Reference Standards
Cilas offers a full suite of certified reference standards for
all Cilas particle size analyzers.
Training
Our educational staff or service
representatives will provide on site training.
